I really appreciate the friendly atmosphere. Your lease offers are amazing. I like that you sincerely want the best deal for your customers. I also love that my car gets picked up at work and returned to me at the end of the day. I am 40 minutes away and it's never a big deal to the driver. You are always willing to work around my time schedule. Thanks for being a class act dealership with class act employees!
Lorraine, thank you so much for your wonderful feedback! Our staff is committed to providing each of our clients with the best automotive experience! We value your business, and we look forward to your next visit!
We selected our truck on a Thursday evening. We left with the understanding that we would get financing and return. We got financing on Friday. I got the check on Saturday and called the dealership to tell them I would be there in an hour to pick up the truck. We ended up being at the dealership over 2 1/2 hours because they had to "squeeze" us in because we didn't make an appointment which they kept saying repeatedly. I don't understand why it was such an inconvenience because had we walked in that morning to buy a truck I'm certain they would have walked through the entire process and not made us make an appointment and return to pick it up. Everyone was very pleasant, don't get me wrong. Lorainne was a treat to work with. I would probably shop there again.
Devin was outstanding. He walked us through all the new gadgets on the suv. He is very knowledgeable. Helps with my questions even after the sale. If I ever buy another vehicle I will ask for him. I would definitely recommend devin and your dealership to everyone.
Hi Merrick, thank you for taking the time to leave a review for us at McElwain Motor Car Company. We're happy that Devin could meet your expectations! Thank you for the recommendation, and have an amazing day!
Hi Brandon, thank you for taking the time to leave a review for us at McElwain Motor Car Company. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hi David, congratulations on your new Equinox! We're happy to be a part of your satisfying experience. If you ever need any help, please don't hesitate to give us a call at (724) 824-1223. Thank you for the feedback. - McElwain Motor Car Company