508 Reviews Found
Confirmed Sales Customer
They helped me find the truck I was looking for
Thomas W.
FOMBELL
Business Response
Hi, we are so happy to read such a great review about Mcelwain Motor Car Co! Thank you, and have a fantastic day!
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Mcelwain Motor Car Co and we hope to see you again.
Confirmed Service Customer
I like and trust going there. They are honest:
Brandon F.
ELLWOOD CITY
Business Response
Hi, thank you so much for your high rating. We hope to be of service to you again in the future. Best wishes, Mcelwain Motor Car Co
Confirmed Service Customer
I dealt with John in the service department and he is friendly, informative and extremely accommodating. I appreciate the complimentary pick-up and delivery they offer. That is so helpful!
Sheri P.
FOMBELL
Business Response
We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales. We hope to be of service to you again in the future. Best wishes, Mcelwain Motor Car Co
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Mcelwain Motor Car Co and we hope to see you again.
Confirmed Sales Customer
Starting with the first contact the complete process was explained and was very well organized and presented. The option packages and color choices were detailed. At pickup day the paperwork was thoroughly explained and proceeded very smoothly. Following the paperwork we proceeded to the vehicle and received a detailed instruction of the controls and their functions. We received hands on instruction on how to program our cell phones to the vehicle for hands free use. All this including an excellent and reliable service department is why we are very happy with and continue to make the longer trip to McElwain Motors.
James P.
ALLISON PARK
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
Business Response
Hi, we are so happy to read such a great review about Mcelwain Motor Car Co! We sincerely value your business and look forward to your next visit!
Business Response
Hi, thank you so much for your high rating.
Business Response
Hi, thank you so much for your high rating. Please let us know if there is anything else we can do for you; we are more than happy to help!
Business Response
Hi, thank you so much for your high rating. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mcelwain Motor Car Co and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Confirmed Service Customer
I even made an appointment for just an inspection and 1 easy recall, still took 2 hours. But other than the waiting, everything was great. People hate to wait.
Michael D.
BEAVER FALLS
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Confirmed Service Customer
Our sales team was very helpful explaining our options on weather to buy or lease , it really gave things to think about before our purchase thanks again .
Wanda G.
CLINTONVILLE
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!
Confirmed Service Customer
I increased my IQ at least 50 points by enrolling in the "My GM Rewards" program. Purchases and service earn points that will convert into discounts. I applied reward points to my last service visit. The final cost was literally cut in half!! Einstein would be proud of me!
Werner U.
NEW CASTLE
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you, and have a fantastic day!
Confirmed Service Customer
stopped in to have wipers changed on my trax. service was completed in under 15 minutes. thank you.
Martin H.
ELLWOOD CITY
Business Response
Customer satisfaction is our #1 priority, and it's wonderful to hear you enjoyed working with our team. Please don't hesitate to give us a call with any further questions you may have.
Confirmed Service Customer
The are nice and will talk to you when there is an issue and work to resolve that issue.
Brandon F.
ELLWOOD CITY
Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mcelwain Motor Car Co and we hope to see you again soon!
Confirmed Service Customer
Customer service is excellent, great team you have there!!
Dana L.
HARMONY
Business Response
Hi there, thank you so much for your positive comments about Mcelwain Motor Car Co!
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Confirmed Service Customer
I had an OnStar update that was stuck and wouldn't finish. I originally called OnStar but they told me the car would need serviced. An advisor contacted McElwain's service department directly for me and put me on the phone with Monica. She was able to get me in first thing the next morning. When the update was fixed Monica called let me know it was done then offered to have the car delivered back to my home by a courtesy driver. That was great for me since I was working from home but would not be able to pick it up until late afternoon. Saved me time and everything was very much appreciated!!
Traci C.
ELLWOOD CITY
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!