I have recommended McElwains to family and friends in the past. I know about their great deals, I bought 5 vehicles from them. Since I had them serviced by them, I know the service department is always on task and competent!! Plus, I schedule my service through the My GM Rewards site and get reward points. It's a win-win situation with McElwains.
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.