548 Reviews Found
Business Response
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Confirmed Service Customer
Check-in was easy. Had a scheduled appointment and everyone was very courteous and service was prompt. Comfortable and clean waiting area.
Jacquelyn T.
ELLWOOD CITY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Best dealer to work with!! I’ve never had a dealer bend over backwards the way that they do to make everything easier on the customer.
Christopher C.
BEAVER FALLS
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi there, thank you so much for your positive comments about McElwain Motor Car CO! We hope to see you soon!
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Confirmed Service Customer
I love that they always address my concerns.
Michelle J.
NEW CASTLE
Business Response
Hi there, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at McElwain Motor Car CO!
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Business Response
Wow, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Until the next time we meet, take care!
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Confirmed Service Customer
I generated my service appointment on line at "mychevyrewards.com." The service advisor at McElwain Motors, Richard Goehring, to charge of the entire process. Service technician, Alex, was on task with all of my service requests. Good customer service is a big plus when it comes to repairing your vehicles and McElwain Motors understands this. Simple equation: "Without customer service.........you have no customers!!"
Werner U.
New Castle
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at McElwain Motor Car CO! Thank you again for leaving us this response!
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Confirmed Service Customer
Yet another billing error. Second time in my last 3 visits!!
Rocco D.
ELLWOOD CITY
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail.
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Confirmed Service Customer
The service was good overall. I was updated about what needed to be done with my vehicle, but the pricing could have been explained better. With that, not all of my pieces were put back into my engine which required them to have to order new ones. These pieces should have been used from my car all together instead of them gone missing, or being thrown away.
Breonna D.
GROVE CITY
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution.
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Confirmed Sales Customer
Jon Bobanick was very nice to deal with He responded quickly with any questions and very knowledgeable on the car buying experience
Karen T.
BEAVER FALLS
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Steve Covelli is the best salesperson I have ever dealt with over my lifetime. Incredible service.
Robert S.
ELLWOOD CITY
Business Response
Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
It was a good experience. Wish there would have been more choices but it it the times we live in. Felt I got a good price for my trade
Debra F.
ELLWOOD CITY
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Another flawless experience. Car was back to my home by 10:00 AM
Charles D.
ELLWOOD CITY
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Easy check in Timely service Quick check out
Dennis M.
GEORGETOWN
Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.